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CallHippo

Talk to your customers directly with this professional phone network that emphasizes intuitive consumer connections

8.2

132 Votes

Efficient and Feature-Rich Cloud Telephony Solution

CallHippo is a robust cloud-based telephony system that provides businesses with a comprehensive communication platform. It's accessible from anywhere, enables quick setup of virtual phone systems, and offers extensive features to streamline business communication process.

Key Features

Multi-User Support: CallHippo allows multiple users on a single virtual phone system. This feature ensures seamless team collaboration and interaction, making it a reliable communication tool for businesses of any size.

Call Recording and Analytics: CallHippo provides call recording capability, which is crucial for quality assurance and training. Furthermore, it offers robust analytics to track and measure call performance, thereby improving service quality and customer satisfaction.

CRM Integration: One of the standout features of CallHippo is its seamless integration with popular CRM systems. This integration provides users with a comprehensive view of their customer interactions and supports effective customer management.

Performance and Usability

CallHippo delivers a user-friendly interface that is easy to navigate, even for beginners. The setup process is quick and effortless, enabling businesses to get their virtual phone system up and running in no time.

Performance-wise, CallHippo offers high-quality voice calls and ensures minimal call drops. It also offers a mobile application, thus empowering businesses to remain connected even on the go.

Customer Support

CallHippo takes pride in its excellent customer service. The support team is responsive and ready to assist users with any issues they may encounter. They provide timely resolutions, ensuring that business communication is never hampered.

Conclusion

In conclusion, CallHippo is a comprehensive cloud telephony solution that offers a plethora of features designed to streamline business communication. Easy to set up and use, it provides a dependable communication platform for businesses of all sizes. Whether it's multi-user support, call recording, or CRM integration, CallHippo delivers a highly effective solution that is worth considering.

Highest-Rated Features:

  1. Reporting & Dashboards
  2. Agent Scheduling and Assignment
  3. Session Recording

Lowest-Rated Features:

  1. Mobile SMS
  2. Concurrent Calling
  3. Session Queuing
Company
CallHippo
HQ Location
N/A
Year Founded
2016
LinkedIn® Page
https://www.linkedin.com/company/13241094 (40 employees)
  • Bronze: $15
  • Silver: $30
Top 2 CallHippo Alternatives

Aircall

This cloud-based business phone system is able to handle many calls all through the internet

RingCentral Office

A comprehensive business telephony solution with team messaging and video conferencing capabilities