CallHippo
Talk to your customers directly with this professional phone network that emphasizes intuitive consumer connections
- Category Customer Service Software
- Languages English
Efficient and Feature-Rich Cloud Telephony Solution
CallHippo is a robust cloud-based telephony system that provides businesses with a comprehensive communication platform. It's accessible from anywhere, enables quick setup of virtual phone systems, and offers extensive features to streamline business communication process.
Key Features
Multi-User Support: CallHippo allows multiple users on a single virtual phone system. This feature ensures seamless team collaboration and interaction, making it a reliable communication tool for businesses of any size.
Call Recording and Analytics: CallHippo provides call recording capability, which is crucial for quality assurance and training. Furthermore, it offers robust analytics to track and measure call performance, thereby improving service quality and customer satisfaction.
CRM Integration: One of the standout features of CallHippo is its seamless integration with popular CRM systems. This integration provides users with a comprehensive view of their customer interactions and supports effective customer management.
Performance and Usability
CallHippo delivers a user-friendly interface that is easy to navigate, even for beginners. The setup process is quick and effortless, enabling businesses to get their virtual phone system up and running in no time.
Performance-wise, CallHippo offers high-quality voice calls and ensures minimal call drops. It also offers a mobile application, thus empowering businesses to remain connected even on the go.
Customer Support
CallHippo takes pride in its excellent customer service. The support team is responsive and ready to assist users with any issues they may encounter. They provide timely resolutions, ensuring that business communication is never hampered.
Conclusion
In conclusion, CallHippo is a comprehensive cloud telephony solution that offers a plethora of features designed to streamline business communication. Easy to set up and use, it provides a dependable communication platform for businesses of all sizes. Whether it's multi-user support, call recording, or CRM integration, CallHippo delivers a highly effective solution that is worth considering.
Highest-Rated Features:
- Reporting & Dashboards
- Agent Scheduling and Assignment
- Session Recording
Lowest-Rated Features:
- Mobile SMS
- Concurrent Calling
- Session Queuing
- Company
- CallHippo
- HQ Location
- N/A
- Year Founded
- 2016
- LinkedIn® Page
- https://www.linkedin.com/company/13241094 (40 employees)
- Bronze: $15
- Silver: $30